Concierge4 min read6/16/2025
Warranty Magic 101
Understand what our pleasure warranty covers, how to file, and tips for fastest resolution.
What We Cover
Manufacturer defects, hardware fatigue, and textile stitching failures within two years of purchase.
What We Need
Proof of purchase, photos or video, and notes on usage cadence. The more detail you share, the faster we can help.
Concierge Tip
Register your swing within 30 days so warranty claims route through our VIP lane with priority shipping.